Payment, registration and guarantee
Answers to common questions about buying gaming accounts directly from playid.app, without third-party sellers.
The guarantee is valid for 2 calendar months from the purchase date. If the purchased account is blocked during this period, playid.app provides a similar account for an amount equal to the original purchase price.
How the purchase works
- 1
Choose an account in the catalog and press “Buy”.
- 2
Enter your email, review the FAQ and continue to the payment page.
- 3
After successful payment, proceed immediately to register the account to an unused email address.
Payment and account FAQ
How do I buy an account?
Choose an account in the RAID catalog, press Buy, enter your email, review the FAQ and purchase terms, and continue to the payment page. After successful payment, you can proceed immediately to account registration.
What happens immediately after payment?
After a successful payment you can start account registration. Register the purchased account to an unused email address and complete the process shown on the site.
Which email address should I use for registration?
Use an unused email address that has not previously been used for this account. If registration fails, try another unused mailbox or contact support.
Which payment methods are available?
The payment methods currently available are shown on the payment page. If card payment does not work, contact support on Telegram @acc2s.
What if I paid but did not reach the registration step?
Open your personal cabinet and check the purchase status. If the purchase is not displayed correctly or registration does not open, contact @acc2s and provide the account ART and the email used for the order.
How long is the account block guarantee?
The guarantee is valid for 2 calendar months from the purchase date.
What happens if the purchased account is blocked during the guarantee period?
If the purchased account is blocked within 2 calendar months from the purchase date, playid.app provides a similar account for an amount equal to the original purchase price.
What should I provide for a guarantee case?
Contact support on Telegram @acc2s, provide the purchase ART and order email, and attach the available information or screenshot showing the account block so the purchase can be checked.
Where can I find the login and password after registration?
After registration is completed, a copy of the purchased account credentials — login and password — is sent to the email address you entered when placing the order. The same credentials are also available in your personal cabinet in the Purchases section.
How can I contact playid.app support?
Support is available on Telegram at @acc2s. Use it for payment, registration and guarantee questions.
Need help?
If payment, registration or a guarantee case needs review, contact us on Telegram @acc2s.
Updated: August 12, 2026